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Offline Andrey Ivashov  
#1 Posted : 22 March 2014 15:20:18(UTC)
Andrey Ivashov


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Hello!

Today I want to inform you about availibility of Bug Tracking system for SMath projects.
You can access it here: http://smath.info/bts/

It allows to create reports about bugs and requests for features. It allows to vote for a tickets, so I can understand how much community need requested change. You can post comments for already registered tickets, add attachments and do everything you may need there.

Please use it instead of Feature Requests and Bugs & Problems sub-forums here. In future I will remove these parts of the forum.

It is not required but if possible, please move your requests from the forum to bugs tracker.

Thanks you!

Edited by user 22 March 2014 15:28:01(UTC)  | Reason: Not specified

thanks 5 users thanked Andrey Ivashov for this useful post.
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Offline mkraska  
#2 Posted : 22 March 2014 16:44:40(UTC)
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Thanks for setting up the tracking system.

Seems that a separat registration is required, ordinary forum id/passwd don't work.
After registration I found the place where to add a query, but failed to find where to add an issue.
Martin Kraska

Pre-configured portable distribution of SMath Studio: https://smath.com/wiki/SMath_with_Plugins.ashx
Offline Andrey Ivashov  
#3 Posted : 22 March 2014 20:51:40(UTC)
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Checking this issue right now...
Offline Andrey Ivashov  
#4 Posted : 22 March 2014 21:11:07(UTC)
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Done. Please check now. New Issue button should be available.
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Offline mkraska  
#5 Posted : 23 March 2014 00:03:10(UTC)
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How can I change the metadata of a submitted issue (category, priority...)?
Martin Kraska

Pre-configured portable distribution of SMath Studio: https://smath.com/wiki/SMath_with_Plugins.ashx
Offline mkraska  
#6 Posted : 23 March 2014 01:33:32(UTC)
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Wishlist from Activebook transferred to Bug tracking system.
Martin Kraska

Pre-configured portable distribution of SMath Studio: https://smath.com/wiki/SMath_with_Plugins.ashx
Offline Andrey Ivashov  
#7 Posted : 23 March 2014 10:33:36(UTC)
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Thank you, Martin!
Offline mkraska  
#8 Posted : 23 March 2014 12:32:58(UTC)
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1. Andrey, would you mind us to use the tracking system for the plugin development as well? I have quite a list of issues with the Maxima plugin, currently part of the active book.

2. Is it possible to allow embedded images in the issue description text and in the comments? Most of the issues would benefit from illustration by screenshot. It would be much easier to browse the forum for users, e.g. if they are searching for a specific problem or just want to vote.
Martin Kraska

Pre-configured portable distribution of SMath Studio: https://smath.com/wiki/SMath_with_Plugins.ashx
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on 23/03/2014(UTC)
Offline mkraska  
#9 Posted : 23 March 2014 14:21:38(UTC)
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The crosslinks in the forum posts all are broken (at least all I tried so far). Obviously, the adresses of old posts have changed.
Thus either Andrey can correct that (set up some redirection) or you might need to check whatever references to forum posts you might need. This would affect quite some links in the interactive book and in the pdf Handbuch.
Martin Kraska

Pre-configured portable distribution of SMath Studio: https://smath.com/wiki/SMath_with_Plugins.ashx
Offline Andrey Ivashov  
#10 Posted : 23 March 2014 14:45:27(UTC)
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Originally Posted by: mkraska Go to Quoted Post
The crosslinks in the forum posts all are broken (at least all I tried so far). Obviously, the adresses of old posts have changed.

Fixed. Thank you very much for informing me.
thanks 1 user thanked Andrey Ivashov for this useful post.
on 23/03/2014(UTC)
Offline kilele  
#11 Posted : 23 March 2014 15:41:47(UTC)
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can't login into the bts being logged from the forum

Edited by user 23 March 2014 15:44:11(UTC)  | Reason: Not specified

Offline mkraska  
#12 Posted : 23 March 2014 15:47:42(UTC)
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Originally Posted by: kilele Go to Quoted Post
can't login into the bts being logged from the forum

Did you register there separately (just like in the wiki)?
Martin Kraska

Pre-configured portable distribution of SMath Studio: https://smath.com/wiki/SMath_with_Plugins.ashx
Offline kilele  
#13 Posted : 23 March 2014 16:07:12(UTC)
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Originally Posted by: mkraska Go to Quoted Post
Originally Posted by: kilele Go to Quoted Post
can't login into the bts being logged from the forum

Did you register there separately (just like in the wiki)?

thanks, thought that one could access with the same account, no problem Good
Offline mkraska  
#14 Posted : 23 March 2014 17:51:46(UTC)
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Originally Posted by: mkraska Go to Quoted Post

2. Is it possible to allow embedded images in the issue description text and in the comments? Most of the issues would benefit from illustration by screenshot. It would be much easier to browse the forum for users, e.g. if they are searching for a specific problem or just want to vote.
I can give the answer myself: Yes, it is possible, just paste images to the editor window.

No need to attach images separately!

Martin Kraska

Pre-configured portable distribution of SMath Studio: https://smath.com/wiki/SMath_with_Plugins.ashx
Offline Andrey Ivashov  
#15 Posted : 23 March 2014 18:05:25(UTC)
Andrey Ivashov


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Martin,

Originally Posted by: mkraska Go to Quoted Post
1. Andrey, would you mind us to use the tracking system for the plugin development as well? I have quite a list of issues with the Maxima plugin, currently part of the active book.

Of course! Just create an issue in Plugins and assign to an appropriate developer Good
thanks 1 user thanked Andrey Ivashov for this useful post.
on 24/03/2014(UTC)
Offline Andrey Ivashov  
#16 Posted : 23 March 2014 19:44:33(UTC)
Andrey Ivashov


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Originally Posted by: mkraska Go to Quoted Post
How can I change the metadata of a submitted issue (category, priority...)?

I've changed behavior, now you can edit issues.

Best regards.
thanks 3 users thanked Andrey Ivashov for this useful post.
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Offline mkraska  
#17 Posted : 24 March 2014 23:52:51(UTC)
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I think, that interlinking related issues in the tracking system might be a useful means of structuring the contents.

Currently, the [add related issue] button requires the user to know in advance the id of the issue to add.

I'd recommend to add an issue selector, where one can browse the existing issues and select the desired ones. That is, of course, a nice-to-have feature.
Martin Kraska

Pre-configured portable distribution of SMath Studio: https://smath.com/wiki/SMath_with_Plugins.ashx
thanks 1 user thanked mkraska for this useful post.
on 24/03/2014(UTC)
Offline kilele  
#18 Posted : 26 March 2014 13:56:24(UTC)
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can't access the bts with my account, is it working right?
Offline kilele  
#19 Posted : 26 March 2014 16:20:10(UTC)
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Originally Posted by: ioan92 Go to Quoted Post
It works for me.

I registrated again (only once) in the BTS system with the sames parameters as in the forum; it is accepted.
Then log on in the BTS.


it's strange, i don't receive any email from the system to recover a forgotten password though i'm pretty sure about my password for the BTS which is not accepted anymore
Offline mkraska  
#20 Posted : 12 June 2014 01:42:50(UTC)
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Andrey,

nice to see that the email notification seems to get alive.
However, the links point to localhost.

Quote:
More information on this issue can be found at http://localhost/BugNet/Issues/IssueDetail.aspx?id=133


Also, I would propose to only set an issue as completed if the fix is available for download. Otherwise users might encounter the issue entries and not find them in the open issues list. This might lead to spurious issues or users wasting their time searching for local causes of problems.

As for the Maxima plugin, I usually stick to 80% if the issue is fixed but the update is not released yet.

Martin
Martin Kraska

Pre-configured portable distribution of SMath Studio: https://smath.com/wiki/SMath_with_Plugins.ashx
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