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Offline ndtma  
#1 Posted : 25 May 2021 20:17:53(UTC)
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Unable to install Image Region plugin in SS 7813

Image_Region.png
Look within!... The secret is inside you.
Best Regards
Eng. NDTM Amarasekera - Sri Lanka

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Offline PompelmoTell  
#2 Posted : 25 May 2021 21:55:20(UTC)
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In my case there are no problems, but I have not installed starting from scratch; I updated the previous installation with automatic update.
SMathStudio_Desktop_tgd1rYkGWE.png
sergio
Offline ndtma  
#3 Posted : 26 May 2021 11:25:38(UTC)
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Originally Posted by: PompelmoTell Go to Quoted Post
In my case there are no problems, but I have not installed starting from scratch; I updated the previous installation with automatic update.


Hello Sergio. Thank you for the tip.

First I did a clean re-installation with SS 7799, and ImageRegion plugin installed successfully.
Then gradually installed with next update up to latest SS 7813.
This solved the problem.
But I don't know how and why it happened.

Image_Reg_OK.png
Look within!... The secret is inside you.
Best Regards
Eng. NDTM Amarasekera - Sri Lanka
Offline fedeghi  
#4 Posted : 27 May 2021 22:59:25(UTC)
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Same bug for me, I updated from previous stable version to 7813 and Image Region plugin auto-update fails.
How do I perform a clean installation from scratch of SMath?
If I uninstall and install back, it cleverly retrieves every plugin that was already installed before the uninstall.
I know I have done a clear installation once previously, some time ago, and I can't remember how to do it again ._.

Edited by user 27 May 2021 23:01:27(UTC)  | Reason: Not specified

Offline overlord  
#5 Posted : 28 May 2021 00:16:56(UTC)
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When installing from scratch, issue exist on linux too.
I had my extensions folder copied for backup purposes.
I have found out there are some dissimilarities between new plugins folder and backup.
First of all, imageregion extension folder name is changed.
From 63ddaef8-9a56-4ff6-938e-d590b638bf99 to 56ecd9b7-8386-481f-8603-3215c77c2eb6.

2021-05-27_23-55.png 2021-05-28_00-05.png

Plugin seems to install on linux but its config file can't open the plugin so it fails to start.
It creates a config file name config.0_99_7813_5952.ini but somehow it fails to load the plugin.
I have copied the config file config.0_99_7804_29300.ini and edited its first line according to new 1.1 folder.
I don't know why but renaming the 7813 file to 7804 didn't make the plugin run. Copying old config and editing it worked.

2021-05-28_00-10.png

Hope this information helps to find out the bug.

Regards
thanks 1 user thanked overlord for this useful post.
on 28/05/2021(UTC)
Offline Jean Giraud  
#6 Posted : 28 May 2021 01:05:43(UTC)
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Originally Posted by: fedeghi Go to Quoted Post
How do I perform a clean installation from scratch of SMath ?

A clean installation from scratch, supposes previous Smath is evaporated.
That is easy to do from Mathcad 2001i => MCD 11
You delete all Mathsoft from the tree Windows Registry.
In Smath there is only only one Smath Registry. It may be sufficient.
Long times ago, I asked the procedure ... no reply.
If you evaporate this way, stable Smath should install by itself ?
Try, you have nothing to lose.

Offline Andrey Ivashov  
#7 Posted : 28 May 2021 01:42:40(UTC)
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I think I've fixed it. Try to update a plug-in.

Please note: folder 56ecd9b7-8386-481f-8603-3215c77c2eb6 should not exist. Please delete it manually.
Offline Andrey Ivashov  
#8 Posted : 28 May 2021 01:44:09(UTC)
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Originally Posted by: fedeghi Go to Quoted Post
How do I perform a clean installation from scratch of SMath?

Please look at the answer under "Q: Can I completely uninstall SMath Studio?" here: https://en.smath.com/view/SMathStudio/faq
Offline overlord  
#9 Posted : 28 May 2021 02:20:39(UTC)
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Originally Posted by: Andrey Ivashov Go to Quoted Post
I think I've fixed it. Try to update a plug-in.

Please note: folder 56ecd9b7-8386-481f-8603-3215c77c2eb6 should not exist. Please delete it manually.

All good under linux, with or without clean install.
Plugin installation process performed as intended.

Regards
Offline fedeghi  
#10 Posted : 28 May 2021 09:04:53(UTC)
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Originally Posted by: Andrey Ivashov Go to Quoted Post
I think I've fixed it. Try to update a plug-in.

Please note: folder 56ecd9b7-8386-481f-8603-3215c77c2eb6 should not exist. Please delete it manually.

I confirm that the fix is working, I was able to install again Image Region from the plug-in manager. Before the fix, I had an error while updating Smath itself (plugin could not be updated) and subsequently I could not install and activate the Image Region plugin successfully (while everything else on SS 7813 works fine): an error pop-up would inform me that it was not possible to complete the plug-in installation.
Now it completed successfully, thanks

Originally Posted by: Andrey Ivashov Go to Quoted Post
Originally Posted by: fedeghi Go to Quoted Post
How do I perform a clean installation from scratch of SMath?

Please look at the answer under "Q: Can I completely uninstall SMath Studio?" here: https://en.smath.com/view/SMathStudio/faq


Thank also for this tip/memo

Bye

Offline Jean Giraud  
#11 Posted : 28 May 2021 15:17:50(UTC)
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Originally Posted by: Andrey Ivashov Go to Quoted Post
Please look at the answer under "Q: Can I completely uninstall SMath Studio?" here:

Thanks Andrey for the evaporation procedure ... in short:
1. Uninstall from Windows Add/Remove Program
2. Clear Win Registry %APPDATA%
Good You didn't go hunting bear too far away ... Jean.
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